FAQs

How can I contact Houzie?

You can email us at houziecontact@gmail.com where our customer service team will be happy to help you with inquires.

Do you ship worldwide?

Yes!

Can I change or cancel my order?

Please refer to our Refund Policy page for additional information.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

When will my order be processed?

All orders are handled and shipped out from our warehouse. We process orders between Monday and Friday. Orders will be processed within 12 business days from the order date and shipped the next day after processing.

What if I don't receive my order?

If you don't receive your order within 30 days after shipping, please contact us at houziecontact@gmail.com.